HomeLink – Family & Life

14. Account termination and deletion

Users may request account deletion in the App and through the published web resource. Re-authentication may be required to prevent unauthorized deletion. If the deleting user owns a Household with remaining members, ownership may need to be transferred before deletion. Account deletion does not replace cancellation of a Google Play/App Store subscription.

24. Account and data deletion

Users can initiate deletion in the App and at https://homelink.jsofy.com/en/delete-account. After a valid request is completed, HomeLink will delete or de-identify personal data linked to the account as required by Google Play and applicable law, including authentication data and personal location history, except data that must lawfully be retained for security, fraud prevention, accounting or legal obligations.

For content previously shared into a multi-member Household, HomeLink must implement deletion, de-identification or unlinking that complies with deletion requirements without unintentionally deleting independent data belonging to other members. Additional deletion requests can be sent to homelink.app.support@gmail.com.

31. How to request deletion

In App: Account & Sync → Delete Account.

Outside the App: https://homelink.jsofy.com/en/delete-account

Privacy support: homelink.app.support@gmail.com